I am writing to share my review for Dr. Ava Khodakhast, DDS at Argyle Dental & Prosthodontics.
I initially saw Dr. Khodakhast on 9/2/26 to discuss a complex, full-mouth dental restoration. I was very impressed with her and her staff, felt comfortable, and believed we had a solid plan in place.
However, the experience following that initial visit was disappointing. On 9/16/26, I received a voicemail stating that Dr. Khodakhast had been in an accident, was going into treatment, and was not taking on new patients. The following day, as my husband and I were on our way to a coordinated appointment with an oral surgeon, that office called to cancel due to an emergency when I was just eight minutes away.
After these cancellations raised concerns, I checked online and noticed Dr. Khodakhast had open availability. A friend then called the office to request a new patient consultation for a full-mouth restoration and was offered an appointment the same week.
I would have preferred direct honesty rather than an untruthful explanation about an accident. While the initial care and staff interaction were excellent, this lack of transparency was very unexpected. Because the staff was genuinely nice and helpful throughout my visit, I am giving a three-star review rather than a lower rating.
Owner's replySorry for your confusion Mrs. Jill R.
We take patients’ experience very seriously. While we conveyed the correct info, we did not explain that currently, Dr. Khoda is unable to bend her neck to accommodate patient’s unique posture needs in the dental chair and hence cannot treat folks who require non-ergonomic provider postures to accommodate their condition. We regret that we cannot treat you at this time and wish you excellent care elsewhere.
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